630: The port was disconnected due to hardware failure
Verify that the dialer is looking at the correct modem. Go to My Computer / Dial-Up Networking , right mouse button click on the Cove.net icon and select Properties . In the field Connect using: , look to see if your modem is selected in the drop down list. If not, drop down the list select your modem and click OK button.
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If you have an internal modem, restart the computer and see if the modem will respond. If the modem is external; turn the modem off and then back on.
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Go to Start / Settings / Control Panel . Double click on the Modems icon. Click the Diagnostic tab, click the COM port corresponding with your modem and click the More Info... button. If you don't receive a response from the modem it maybe necessary to remove the modem and then reinstall it.
To do this go back to Control Panel / Modems in the General tab, select your modem and click the Remove button. Restart your computer and follow the prompts to reinstall your modem.
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